![]() It’s caused by a bug in camera firmware where Canon developers messed-up a simple integer to string conversion by accidentally chopping the lower 32 bits of a serial number. ![]() This is a known issue that affects several Canon EOS models with outdated firmware versions. Relaunch the ShutterCheck, reboot your camera and try again.Simultaneous access has unpredictable behaviour - both applications may not work properly. Look for Image Capture, Aperture, Lightroom, EOS Utility, Dropbox and so on. Check that no other application on your Mac is trying to access the camera at the same time.Failure to do so will prevent the app from being able to talk to your camera. ![]()
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